Member Viewpoint
Thank you to all who attended one of our Viewpoint events in 2005, 2006 and in July 2007! We had a great time meeting you and we want to meet more of you. These events are a great opportunity to get out and about and see what our members really think and answer those burning questions we know you have but never get the opportunity to ask.
At our Member Viewpoint events, based in various locations, we invite members to pose questions to Richard Hornbrook, our Chief Executive, and other members of our senior management team.
Our events have proved extremely popular, and have always generated a wide range of questions, thoughts and ideas. Wherever possible, ideas that are generated from a Member Viewpoint event are put into practice to benefit everyone.
Member Viewpoint events are always located somewhere a little bit different so we can not only meet with our members in a unique setting but also treat them to a great day out. We have more events planned so keep an eye out for updates so you know if we're heading your way!
Below you will find information on our three Member Viewpoints to give you an idea of how it works!
On a beautifully sunny day in September 2005, we invited 89 members to Bristol Zoo for Member Viewpoint. We gave our members a tour around the Zoo to get up close and personal with all of the different animals living there.
Bristol Zoo Gardens is a 12 acre site in Clifton that is run by the Bristol, Clifton and West of England Zoological Society Ltd. Awarded 'Zoo of the Year 2004' by the Good Britain Guide, Bristol Zoo Gardens
has a continuous 
reputation for excellence, innovation, and dedication to conservation. It's the fifth oldest zoo in the world and the oldest outside of a capital city, and a long established major tourist attraction in Bristol.
Our members asked us some interesting questions and all really enjoyed the day which spurred us on to launch the next event in Norwich.
On 6 June 2006 our second Member Viewpoint event took place in the Norwich City Football Ground. Attendance at the event was 122 members who came to two separate sessions. Members enjoyed the 'Delia buffet' which was made up of Delia Smith's published recipes using only the finest ingredients and local seasonal produce.
Before becoming a director at Norwich City Football Ground, Delia was a long time Norwich City supporter and can still be found watching the games from the stands rather than the Directors' box.
Norwich City FC are part of the Football in the Community initiative, a registered charity, where facilities are offered to voluntary organisations 'to enhance existing opportunities and provide new provisions in which boys and girls of all ages can participate, regardless of their ability, social status or location.'
The ducks were out in force on Thursday 19 July at the Arundel Wildfowl and Wetlands Trust (WWT) for our third Member Viewpoint.
Arundel Wetland Centre is part of a UK network of Wetland Centres run by the WWT, a UK registered charity.
The WWT is an organisation that is close to Chelsea's heart with its original birthplace at Slimbridge Wetland Centre being very close to our Head Office in Cheltenham, Gloucestershire. By choosing Arundel WWT, we directly contributed to their conservation effort.
With 60 acres of ponds, lakes and reed beds, WWT Arundel was the perfect setting for a relaxing day out.
Many hundreds of the world's most spectacular ducks, geese and swans joined us for the day and our members enjoyed refreshments overlooking the beautiful Swan Lake and the Arundel Castle on the skyline.
As usual, our members challenged all of our staff attendees with questions and thoughts about Chelsea and the financial services industry. It's great to know how passionate our members are about their membership to Chelsea.
