As one of the largest and strongest building societies in the UK, we continually review how our Society is run to make sure we’re acting in the best long-term interests of all our members. That’s why, after careful consideration, we’re closing some of our Yorkshire Building Society branches.
Details of the branches that are affected are in the table below.
Over time we have seen fewer of our members using branches and an increasing number using the internet to manage their accounts. We are still fully committed to offering a face-to-face service but also need to recognise the evolving ways in which customers want to transact.
There may be other branches that are more convenient for you. You can check address details and opening hours for all of our branches and local agencies by using our branch finder
Yorkshire Building Society carefully selects businesses to act as local agencies on our behalf. Agencies are able to offer Yorkshire Building Society savings accounts and simple savings transactions. There are some differences between Yorkshire Building Society branches and Yorkshire Building Society agencies such as daily and weekly withdrawal limits, for more details please click here.
|Proposed closing branch||Nearest Yorkshire Building Society location|
|Alnwick||Berwick-upon-Tweed local agency or Newcastle branch|
|Cowbridge||Talbot Green local agency or Cardiff branch|
|Mirfield||Dewsbury or Huddersfield|
|Monmouth||Abergavenny local agency or Bristol branch|
|Newquay||Falmouth, Penzance, or St Ives local agencies or Plymouth branch|
|Oban||Helensburgh local agency or Glasgow branch|
|Paisley||Cardonald local agency or Glasgow branch|
|Windermere||Kendal local agency or Lancaster branch|
The type of account you have with us will determine how and where you can manage it.
The table below shows which online services are available for each of our savings products.
We’re currently working on extending our online services to more products so if you can’t see your account in the list below, please keep checking as over the coming weeks we’ll be adding more.
|View statements||Pay in using debit card||Withdrawals||Standing orders||Amend interest instructions||Close account|
|eSaver Reward||Yes||Yes||Yes||Internal only||Yes||Yes|
|Internet Saver (ex eBond)||Yes||Yes||Yes||Internal only||Yes||Yes|
|eISA/Online ISA||Yes||Yes||Yes||Internal only||No||Yes|
|eISA (ex Fixed Rate ISA)||Yes||Yes||Yes||Internal only||No||Yes|
|Fixed Rate eISA||Yes||Yes*||No||No||No||No|
|Fixed Rate eBond||Yes||Yes*||No||No||Yes||No|
|Online Help to Buy ISA||Yes||Yes||Yes||No||No||Yes|
|Branch Instant ex-Offset||Yes||Yes||Yes||Yes||Yes||Yes|
|Cash Transactor (passbook)||Yes||No||No||No||No||No|
|Cash Transactor (statement)||Yes||Yes||Yes||Yes||No||Yes|
*While open for deposits
Once you register for online access to your accounts, you can also use the same password for any telephone transactions (subject to the terms of your account).
Managing your account online is quick, safe and convenient. It takes minutes to register and once you have received your registration letter, you can take advantage of some of our online services:
Click here to register. If you need help, please call our dedicated online team on 0345 850 4041.
If you have already opened an online savings account, you’re already registered. The features available to you will vary depending on the type of account you have.
We understand that this may be a significant change for some customers and we’re here to help you find the best way forward following the closure of this branch. If you have any questions or concerns about this branch closure or other ways to manage your accounts please don’t hesitate to get in touch on 0345 1200 867 or talk to us in branch.
We are here to help.