Telephone numbers - New customers

Type of enquiry Telephone number Opening hours
Online savings 0845 850 4041 Monday - Thursday: 8am to 8pm
Friday: 8am to 6pm
Saturday: 9am to 1pm
Other savings 0800 169 9911 Monday - Thursday: 8am to 8pm
Friday: 8am to 6pm
Saturday: 9am to 5pm
Mortgages 0800 341 341 Monday - Friday: 9am to 5pm
except Wednesday: 9.30am to 5pm
Saturday: 9am to 12 noon
Travel Insurance 0844 888 1556 Monday - Friday: 8am to 10pm
Saturday & Sunday: 8am to 7pm
Car insurance 0844 888 1557 Monday - Friday: 8am to 5.30pm
Breakdown cover 0844 888 1558 Monday - Friday: 8am to 5.30pm
Buildings & Contents | Mortgage payment protection insurance 0800 389 4607 Monday - Friday: 9am to 5pm
Protection insurance 0800 132 351 Monday - Friday: 9am to 5pm

Travel insurance, car insurance and breakdown cover are provided by InsureandGo. Calls to these numbers will be handled direct by InsureandGo.

Charges to 0845 numbers may vary. Prices can be checked with your phone provider. Mobile calls usually cost more. Landline calls to 0800 numbers are free. Mobile phone providers may charge.

All communications with us may be monitored/recorded to improve the quality of our service and for your protection and security.

Chelsea Building Society and the Chelsea are trading names of Yorkshire Building Society. Principal office: Yorkshire House, Yorkshire Drive, Bradford BD5 8LJ. Yorkshire Building Society is a member of the Building Societies Association and is authorised and regulated by the Financial Services Authority. It is entered in the FSA register and our FSA registration number is 106085.

This site is intended for UK Residents unless otherwise stated. All communications with us may be monitored/recorded to improve the quality of our service and for your protection and security.

Charges to 0845 numbers may vary. Prices can be checked with your phone provider. Mobile calls usually cost more.

Chelsea Building Society and the Chelsea are trading names of Yorkshire Building Society. Principal office: Yorkshire House, Yorkshire Drive, Bradford BD5 8LJ. Yorkshire Building Society is a member of the Building Societies Association and is authorised and regulated by the Financial Services Authority. It is entered in the FSA register and our FSA registration number is 106085.

This site is intended for UK Residents unless otherwise stated. All communications with us may be monitored/recorded to improve the quality of our service and for your protection and security.

Charges to 0845 numbers may vary. Prices can be checked with your phone provider. Mobile calls usually cost more.

Get in touch with us:

  • Call us:
    http://www.thechelsea.co.uk/contact/index.html
  • Find a branch:
    http://www.thechelsea.co.uk/contact/branch_finder.html
  • Manage your accounts online:
    http://www.thechelsea.co.uk/security/online_help.html