Literature
All of our literature and correspondence is available in alternative formats such as large print, Braille, audio tape or CD. If you would like a leaflet, letter or item of marketing material in one of these formats, please speak to a member of staff at your local branch or call us on 0845 744 6622.
Timescales
We work very hard to send you these items as soon as you need them but due to the bespoke nature of this service, each of the formats has an approximate lead time of:
| Large print | 7 working days |
|---|---|
| Braille | 14 to 21 working days |
| Audio tape/CD | 14 to 21 working days |
