Exciting changes to our online services have been made:
From the following login page onwards, you'll notice that the website looks different. We're confident that you'll have no problem managing your accounts online, but if you want to know more before you try it, just visit our website
To help us provide better service, please take a short customer survey.
This section is all about helping you to understand the mortgage process.
It's all here, from finding which type of mortgage is right for you, to understanding the role of mortgage advisers and the importance of property insurance.
(You should also make sure you read leaflets, factsheets and the Key Facts Illustration, relating to the product you choose or have been recommended to take.)
If you have any questions that aren't covered, please visit one of our branches and talk to our mortgage advisers, or call us on 0845 1200 842
We sometimes have to use technical words or phrases, so don't forget to use our Glossary if you find anything unfamiliar.
Once you have completed a mortgage application we will keep you informed of its progress using our mortgage application tracking service. We will contact you at each of the following stages:
It is important that you provide us with a valid email address, and mobile telephone number as we will update you via SMS and email.
Chelsea Building Society and the Chelsea are trading names of Yorkshire Building Society. Principal Office: Yorkshire House, Yorkshire Drive, Bradford, BD5 8LJ. Yorkshire Building Society is a member of the Building Societies Association and is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. We are entered in the Financial Services Register under registration number 106085.
Buy to Let mortgages are not regulated by the Financial Conduct Authority
Any reference on this website or in our literature to the Financial Services Authority (FSA) should be deemed to mean the Financial Conduct Authority (FCA) and
the Prudential Regulation Authority (PRA)
This site is intended for UK Residents unless otherwise stated. All communications with us may be monitored/recorded to improve the quality of our service and for your protection and security.
Charges to 0845 numbers may vary. Prices can be checked with your phone provider. Mobile calls usually cost more.
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