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Bank Rate Change: On 2 November 2017, the Bank of England announced that the Bank Base Rate would increase with immediate effect from 0.25% to 0.50%. Find out more

Help and Support

SAVINGS ACCOUNTS -
ONLINE FACILITIES

Find out which savings accounts can be managed online.

What can I do with my account online?

The table below shows which online services are available for each of our savings products.

Online

  View statements Pay in using debit card Withdrawals Standing orders Amend interest instructions Close account
Fixed Rate Access ebond Yes Yes* Yes No Yes Yes
eSaver Reward Yes Yes Yes Internal only Yes Yes
Internet Saver (ex eBond) Yes Yes Yes Internal only Yes Yes
eISA/Online ISA Yes Yes Yes Internal only No Yes
eISA (ex Fixed Rate ISA) Yes Yes Yes Internal only No Yes
Fixed Rate eISA Yes Yes* No No No No
Fixed Rate eBond Yes Yes* No No Yes No

Tax-free

  View statements Pay in using debit card Withdrawals Standing orders Amend interest instructions Close account
Fixed Rate ISA Yes Yes* No No Yes No
Triple Access Saver ISA Yes Yes Yes No Yes Yes
Instant ISA Yes Yes Yes No Yes Yes
Cash ISA Saver Yes Yes Yes No Yes Yes
Monthly Income ISA Yes Yes Yes No Yes Yes
Online Help to Buy ISA Yes Yes Yes No No Yes

Fixed-Term

  View statements Pay in using debit card Withdrawals Standing orders Amend interest instructions Close account
Fixed Rate Bond Yes Yes* No No Yes No
Fixed Rate Access Bond Yes Yes* Yes No Yes Yes

Easy access

  View statements Pay in using debit card Withdrawals Standing orders Amend interest instructions Close account
Triple Access Saver Yes Yes Yes No Yes Yes**
RSPCA Yes Yes Yes No Yes Yes**
Access Saver Yes Yes Yes Yes Yes Yes
Postal Saver Yes Yes Yes No Yes Yes
Instant Saver Yes Yes Yes No Yes Yes
Call Direct Yes Yes Yes No Yes Yes
Offset Yes Yes Yes Yes No Yes
Offset Plus Yes Yes Yes No No Yes
Cash Transactor (passbook) Yes No No No No No
Cash Transactor (statement) Yes Yes Yes Yes No Yes
Registered Charities Yes No No No No No
Community Saver Yes No No No No No

Regular savings

  View statements Pay in using debit card Withdrawals Standing orders Amend interest instructions Close account
Regular Saver Yes Yes Yes No Yes Yes
Monthly Regular Saver Yes Yes Yes No Yes Yes

* While open for deposits
** Subject to maximum no. of withdrawals

Once you register for online access to your accounts, you can also use the same password for any telephone transactions (subject to the terms of your account).