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Important Notice for Customers

Between approximately 4am Saturday 5 August and 6am Sunday 6 August, one of our banking services providers is carrying out essential maintenance on its computer systems. This means that:

  • Faster Payments you request from your savings account on Friday 4 August that would usually be credited to the receiving account on Saturday 5 August will not appear in the account until Sunday 6 August.
  • Faster Payments you request on Saturday 5 August will be credited to the receiving account on Sunday 6 August as usual but may be delayed a few hours.
  • Incoming Faster Payments we receive to be credited to your account during this period may not appear in your account until the maintenance is completed.

Please note timings for the maintenance are approximate.

We apologise for any inconvenience caused.

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  • 9am - 1pm: Sat
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