Around 90 days before your current deal is due to end, we'll contact you. We only offer you deals that we know you're eligible for and we'll send you these in the post.
To compare monthly payments you can retrieve your mortgage online, you just need your mortgage account number. You'll find this on any letter we've sent about your mortgage.
Need help deciding? Speak to one of our experts.
You can do this online or over the telephone. Once you’ve made your choice and paid any fees we will confirm your new deal. You'll receive a letter confirming your changes.
If you’re a member, the Society belongs to you. Not external shareholders, just customers and people like you.
We have a string of awards from Best First Time Buyer Mortgage Provider to Best Offset Mortgage Provider.
From educational programmes to improving financial literacy and supporting people in challenging situations.
You can reserve a new deal up to 90 days before your current deal ends. If Early Repayment Charges apply, you can even delay switching until they no longer apply!
If you'd prefer, we can switch your deal in just over a week. Commonly takes between 4 to 8 weeks if you were to move to another lender.
We only offer you deals that we know you're eligible for.
Switching your deal with us will not affect your credit rating. Remortgaging with another lender would.
Since you already have your mortgage with us. (Although a revaluation is required as part of the Buy to Let Product Transfer application process.)
You won't need a solicitor to help you switch deal. You will if you remortgage with another lender.
If you don’t do anything then your mortgage will go onto our Standard Variable Rate (SVR).
Quick checklist
Our service does not support:
If you are trying to do any of these, please call us .
Current deal about to end? We require up to 7 days to process any switch to a new deal, so if you choose to switch with less than 7 days of your existing deal remaining, your interest rate may revert to our standard variable rate (currently 4.74%) and your next monthly mortgage payment may increase.
You just need your mortgage account number. You'll find this on any letter we've sent you about your mortgage.
Talk to one of our friendly mortgage advisers
If you would like advice about our mortgage products.
0345 166 9300*
9am - 5pm: Mon to Fri
9am - 1pm: Sat
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