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Important notice for customers

On Saturday 9 November we will be carrying out an upgrade to our computer systems beginning at 18:00 and ending around 23:30. During this period our online service will not be available meaning you will not be able to log in to our website or apply for a savings or mortgage account.

Please note the times shown during which our online services will be unavailable are approximate.

We apologise for any inconvenience caused.


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  • 8am - 8pm: Mon to Fri
  • 9am - 1pm: Sat
0345 744 6622*