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COVID-19 Info - We currently have fewer colleagues available to help you in our call centres. Many are home schooling, or self-isolating. If you do need to contact us, you may experience longer waiting times than usual. We are grateful for your patience.
Please read our information on how to keep you, our colleagues and your money safe during these challenging times. If you are taking a mortgage payment holiday (deferral) or want to know what options are available to you, please see our coronavirus mortgage payment holiday information.

 

Important information for customers

  • We're currently experiencing issues on our website and you may have a problem when trying to log in, apply for a mortgage or open a savings account. If you do have an issue, please try later. We apologise for any inconvenience.


  • We're currently experiencing issues on our website and you may have a problem when trying to log in, apply for a mortgage or open a savings account. We're working to fix this and expect the site to be fully up and running by ... . We apologise for any inconvenience.


  • We're currently experiencing issues on our website and you may have a problem when trying to log in, apply for a mortgage or open a savings account. We're working to fix this therefore please try again later. We apologise for any inconvenience.


  • We are aware of an issue on our website, where customers are intermittently unable to log into their accounts. We are investigating the issue and will provide an update as soon as possible. We apologise for any inconvenience.


  • We are upgrading our systems on Saturday 5th and Sunday 6th of December. Find out how our services are affected.



We’re making some important changes

We have announced proposals to make changes to our branch network so we can deliver better long-term value. This will benefit nearly 3 million customers. Find out more

Our mortgages

From fixed rate to offset, from remortgages to guidance on buying your first home– whatever your mortgage needs, we’re here to help.

 

Savings

If you’re looking to save for something special, or just need easy access to your money, our Savings accounts can help you get there.

 

Financial Services Compensation Scheme

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