Help and support when you’re managing your Chelsea accounts

You’ll find helpful information on moving your money around, making transactions securely and the limits we place on making withdrawals.

Payments to and from your account

If you need to transfer money from your account or pay money in, here is information to help.

Faster payments


Sending money via Faster Payments means you can send and receive money quicker. Find out more on our help page.

Transaction Confirmation Service

Our Transaction Confirmation Service provides additional security when managing your accounts.

Withdrawal limits

Our Help page on withdrawal limits will let you know how much you can take out of your accounts.

Making deposits by Visa™ and MasterCard™

Information on debit card verification.

Fees & charges

Information on the fees and charges which apply to our savings accounts.

Other forms

Here are some forms you might find useful when operating your Chelsea Building Society accounts. Download, complete and sign the form you need and then post to our office.

Standing order authority - Amend or set up a standing order to be paid from a Chelsea account.
Standing order instruction - Amend or set up a standing order to be paid in to a Chelsea account.

*Availability of Standing order is subject to accounts terms and conditions.

You will need the free Adobe® Reader software and weblink plugin to view these documents. If you do not have this, you can download it from the Adobe website.

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